- AT PRESENT WE HAVE
- 42Overseas offices
- 190First class sales networks
- 380Post-sale service networks
- 115Special engineers abroad
- 38Overseas spare parts center
- 96Parts franchise stores
Network
SHACMAN has been sold to over 100 countries, including Africa, Southeast Asia, Russia & CIS, Middle East , South America and European Union, etc.
International service and global spare parts network
SHACMAN has been sold to over 100 countries, including Africa, Southeast Asia, Russia &CIS, Middle East ,South America and European Union, etc.
The industry's best overseas vehicleservice quality assurance policy
SHACMAN has been sold to over 100 countries, including Africa, Southeast Asia, Russia &CIS, Middle East ,South America and European Union, etc.
long warranty period, no mileage limitation
24 months for Lorry truck，tractor
18 months for special trucks
12 months for dumpers
6 months for non-road dumpers
Innovative service
Customer-centered and innovative service model provides the customized service plan and value-added service in order to create the maximum value for the customers
CREATIVE SERVICE MODE
The company provides varied service mode to the customers, for instance, outsourcing service, hosting service to satisfiy the customers' need
CUSTOMIZED SERVICE PLAN
According to different customers, SHACMAN supplies the customized service plan, guarantees the attendance rate and brings the greatest value to the customers
VALUE-ADDED SERVICE
Other than providing the basic service, SHACMAN also creates the new service advantages for the customers,exceeding their expactation.
Basic accessories support
The combined mode of oversea channel-reserve and the parts precise pre-reserve assists to increase the parts quantity in the market and support the regional parts guarantee scheme. It helps the customers to obtain the parts in a faster and more convenient way.
CHANNEL-RESERVE
Shacman strives to Improve the terminal supplying ability. The company supplies 120 million CNY original parts to the oversea-channel annually.
ACCURATE PRE-RESERVE
According to the vehicle data analysis, SHACMAN has already pre-reserved the parts in 21 countries. From 2017 to 2019 SHACMAN has pre-reserved 50 million CNY parts.
LOCALIZED PARTS-STORAGE CENTER
For the important customers and the logistics lines (For instance, East Africa cross-border logistics), SHACMAN has built up self-operated parts centers to guarantee the efficiency of the vehicle operation.
LOCALIZED PARTS-STORAGE CENTER
For the important customers and the logistics lines (For instance, East Africa cross-border logistics), SHACMAN has built up self-operated parts centers to guarantee the efficiency of the vehicle operation.
LOCALIZED PARTS-STORAGE CENTER
For the important customers and the logistics lines (For instance, East Africa cross-border logistics), SHACMAN has built up self-operated parts centers to guarantee the efficiency of the vehicle operation.
LOCALIZED PARTS-STORAGE CENTER
For the important customers and the logistics lines (For instance, East Africa cross-border logistics), SHACMAN has built up self-operated parts centers to guarantee the efficiency of the vehicle operation.